Frequently Asked Questions
When you purchase an item from us, you receive a QR code that you can attach to your belongings like laptops, keys, luggage, etc. If someone finds your lost item, they can scan the QR code, which allows them to contact you securely without accessing your personal information.
Our QR code labels can be used on almost any item, including
- Laptops
- Mobile phones
- Car keys and bike keys
- Wallets and purses
- Luggage and backpacks
- School bags
- Cameras and electronics
Once you receive your QR code, simply visit our website, log into your account, and register your item by entering the unique QR code number. You can then link your contact details to the QR code, so if someone scans it, they can reach out to you.
Yes, your personal information is completely secure. When someone scans the QR code, they won’t see your personal details. Instead, they’ll be prompted to send a message through our platform, which we forward to you. This ensures that no one directly accesses your private information unless you choose to reveal them.
When someone scans your QR code, they will be directed to a secure page where they can notify you about the item they found. You’ll receive an email or SMS alert with their message, and you can then coordinate the return of your item.
No, the QR code solution is designed for easy contact, not GPS tracking. The QR code enables the person who finds your item to reach out to you, but it doesn’t offer live tracking.
We offer different pricing plans depending on the number of QR code labels you need. For individual users, we have affordable plans, while businesses can opt for bulk QR code solutions at discounted rates. Please reach us via Contact Us.
Yes, you can update your contact details at any time by logging into your account and editing the registered information for each item. This ensures that even if your phone number or email changes, your QR code remains useful.
No action is needed from you. If someone found your lost item and scans the QR code, you will receive a notification from finder and will be able to contact with finder directly.
We provide QR code stickers that are durable and weather-resistant. Simply peel off the backing and attach it to a flat surface on your item, like the back of your laptop, on your luggage tag, or on a keychain. Make sure the QR code is easily visible to someone who might find the item.
Yes! You can transfer the QR code to a new item by simply updating the registration information in your account. The same QR code can be used for multiple items as long as it’s updated with the correct details.
If your QR code label is damaged, faded, or unreadable, you can order a replacement through your account. Once you receive your new QR code, you can register it under your existing account and link it to your items.
Yes, we offer customization options for businesses and individuals who want personalized QR code labels. You can add your company’s logo, choose different label sizes, or create custom designs. Contact our sales team for more details on customization.
No, you don’t need a specific app. Most smartphones have built-in QR code scanners through their camera apps. Anyone who finds your lost item can simply scan the code using their phone camera, and they’ll be directed to a secure webpage.
If the QR code doesn’t scan, check if the label is damaged or if the QR code is obstructed. If it’s still not working, log into your account and verify that the QR code is properly registered. If you continue to have issues, contact our support team for assistance.
Yes, we offer tailored solutions for businesses that want to use QR codes to manage and track their assets. Whether you’re a hotel, rental service, or corporate entity, we can provide custom packages to meet your needs.
Our QR code labels are made from durable, weather-resistant materials designed to last for years. They can withstand exposure to different conditions such as heat, cold, and moisture.
Yes, you can deactivate any registered QR code through your account at any time. Once deactivated, the QR code will no longer function, and anyone who scans it will see a message indicating that it’s inactive.
Yes, we provide bulk discounts for customers and businesses who need multiple QR code labels. Contact our sales team for custom packages.
Yes, our QR code solution is available globally. No matter where you are, you can register your items and receive notifications if they are found.
Once someone scans your QR code, you will be immediately notified via email or SMS with the person’s message, so you can arrange to retrieve your lost item.
While we provide the tools to make it easier for people to return lost items, we cannot guarantee that every lost item will be found or returned. However, our QR code system greatly increases the chances of recovery.
We offer a satisfaction guarantee. If you are unsatisfied with our product or service within 30 days, you can request a refund, subject to our terms and conditions. Please check our refund policy page for more details.