We offer refunds under the following circumstances:

• Defective Products: If the QR code labels you received are defective or damaged.
• Service Issues: If there is an issue with the functionality of our service that we are unable to resolve within a reasonable time.
• Change of Mind (if applicable): If you change your mind about a purchase, you may be eligible for a refund within 30 days of the purchase date, as long as the product or service has not been used.

You must request a refund within 30 days of your purchase to be eligible. After 30 days, we may not be able to offer you a refund or exchange.

To qualify for a refund, the following conditions must be met:

• The product (e.g., QR code labels) must be unused and in the same condition that you received it.
• The product must be returned in its original packaging (if applicable).
• Proof of purchase must be provided, such as the order confirmation email or receipt.

Certain types of products and services are not eligible for refunds:

• Custom or personalized QR code labels that have been created based on your specific requests.
• Services that have already been used (e.g., QR codes that have been activated and scanned).
• Downloadable digital products (if applicable).

If you believe you are eligible for a refund, please follow these steps:

1. Contact Us: Email us at support@tagbuddi.com or call us at +1-800-498-2906(US Toll free) to initiate the refund process. Provide your order number, reason for requesting a refund, and any supporting documentation (e.g., photos of defective products).
2. Return the Product: If applicable, ship the unused product back to us at:
   Proforte INC.,
   2261 Market Street STE 22653,
   San Francisco, CA 94114
   You will be responsible for paying shipping costs for returning the item. Shipping costs are non-refundable.
3. Receive Confirmation: Once we receive your return and inspect the item, we will notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

Refunds are typically processed within 7–10 business days of receiving the returned item. The exact time may vary depending on your payment provider or bank.

If you haven’t received your refund within the expected timeframe:

• First, check your bank account or credit card statement.
• Then, contact your bank or credit card company as processing times may vary.
• If you’ve done all of this and still have not received your refund, please contact us at support@tagbuddi.com.

If you received a defective or damaged product, you may request an exchange instead of a refund. To initiate an exchange, please contact us at support@tagbuddi.com with details of the issue. Exchanges are subject to product availability.

For any subscription services (e.g., premium QR code tracking), you can cancel at any time. Please note:

• If you cancel within the first 30 days of a new subscription, you are eligible for a full refund.
• After 30 days, any unused portion of the subscription will not be refunded, but your access to the service will remain active until the end of the billing period.

We reserve the right to modify or update this Refund Policy at any time. Any changes will be posted on this page."